Abstract

Higher Education Institutions (HEIs) have been compelled to embrace online platforms due to the current methods of teaching and learning, utilising technology in the Fourth Industrial Revolution (4IR). This rapid transition involves a change from primarily conducting lessons in person to providing classes online using diverse platforms including Microsoft Teams, Zoom, and Moodle. Online teaching and learning primarily involves academic strategy and educational design, which in turn impact the Quality Assurance (QA) practices used by HEIs. This study examined the QA practices for online teaching and learning at HEIs in the 4IR period. Using a systematic review methodology, the paper comprehensively analysed and synthesise the available literature and research results related to the phenomenon being investigated. Keywords, synonyms and subject headings were utilised to search three electronic databases between 2020 and 2024. The electronic databases consisted of Emerald insight, Google Scholar and ProQuest. The screening of the publications was done using tittles and abstracts, thereafter the full text articles were assessed for the eligibility criteria. The findings were extracted and integrated in a narrative synthesis from eighteen articles.

Keywords: Higher education, Quality assurance, Teaching and learning, 4IR