LOGANATHAN, Raghunath; VAKKALAGADDA, Tarun; POTTURI, Pranitha. Quantifying Cost Reduction from IT Service Management Automation in Fortune 500 Enterprises. International Journal of Artificial Intelligence and Machine Learning, [S. l.], v. 6, n. 7s, p. 1093–1101, 2026. DOI: 10.51483/IJAIML.6.7s.2026.1093-1101. Disponível em: https://www.svedbergopen.com/index.php/ijaiml/article/view/1169. Acesso em: 13 sep. 2026.