KALAIVANI, G.; KRISHNAVENI, Dr. K. FIREMAP: A Robust Facial Image Segmentation Framework For Enhanced Emotion Detection in Customer Service Applications. International Journal of Artificial Intelligence and Machine Learning, [S. l.], v. 6, n. 3, p. 1157–1168, 2026. DOI: 10.51483/IJAIML.2559. Disponível em: https://www.svedbergopen.com/index.php/ijaiml/article/view/2559. Acesso em: 26 oct. 2026.