NITIN LILADHAR RANE1*,; SAURABH P. CHOUDHARY2; JAYESH RANE3. Artificial Intelligence, Natural Language Processing, and Machine Learning to Enhance e-Service Quality on e-Commerce Platforms. International Journal of Artificial Intelligence and Machine Learning, [S. l.], v. 4, n. 02, p. 67–82, 2024. DOI: 10.51483/IJAIML.4.2.2024.67-82. Disponível em: https://www.svedbergopen.com/index.php/ijaiml/article/view/34. Acesso em: 7 apr. 2026.