A Comparative Study of Awareness And Consumer Rights Concerning Consumer Protection Act 2019

Abstract

In the male-dominated nation of India, the male family member's decision is always final. Going out, earning money, and facing the world are the responsibilities of men. However, the other, women manage the resources at home and are typically not exposed to market conditions. They lack information and resources, leading to impulsive and irrational purchasing decisions. Even though women are now breaking social norms and gaining commercial visibility, a sizable portion of underprivileged women continue to be marginalized. They have no idea what consumer rights and democratic rights are. A rigid mindset, ignorance, or a lack of opportunity could be the reason. The purpose of the article is to identify the disparity contrasts women's and men's awareness of consumer rights and to offer suggestions for bridging these disparities Despite the fact that only 75.61% of men and 76.63% of women knew about consumer rights, every respondent in the research was a qualified urban resident. Just 41% of men and 59% of women are well-informed about their rights as consumers.